Privacy Policy

Effective Date: December 2024

If you have any concerns about providing information to us or having such information used in any manner permitted in this Privacy Policy, you should not visit our website, apps, or otherwise use our Services.

This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit the Tibal Paddle Company website located at https://tibal.com.au (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing such information. This Privacy Policy applies to information we collect:
(i) through our Services, and
(ii) in text and electronic messages between you and our Services.

This Privacy Policy does not apply to any other of our services or any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.

By accessing or using our Services, you agree to this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES.

INFORMATION WE COLLECT ABOUT YOU

We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Website.

(a) Personal Data You Provide

When you register for a service, subscribe to a newsletter, submit feedback, fill out a survey, or contact us.
When you order products or services, you may provide payment-related information such as your credit card number.
Personal data may also include your name, email address, phone number, and mailing address.

(b) Automatically Collected Data

IP Address: Used to diagnose problems, administer our Services, and gather demographic information.
Device Information: Such as browser type, operating system, and browsing behaviour.

(c) Customer Support Data

Additional details provided when you contact us for support.

(d) Data from Children

Our Services are not intended for users under 16. If we knowingly collect information from a child under this age, we will delete it unless consent is obtained from a parent or guardian.

WHERE WE STORE DATA

By submitting your personal data, you agree to the transfer, storage, and processing of your data outside of your country of residence. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use the information held about you to:

Present content effectively on your device.
Provide products or services you request.
Carry out contractual obligations, such as processing payments.
Enable participation in interactive features.
Communicate updates about our Services or products.

DISCLOSURE OF YOUR INFORMATION

We may share your personal data with third parties in the following circumstances:
(a) To process payments, deliver products, or operate our Website.
(b) To comply with legal obligations or protect our rights.
(c) In the event of a merger, acquisition, or sale of assets.

UPDATING OR CORRECTING YOUR PERSONAL DATA

You may request to:

Delete Data: Ask us to erase personal data no longer necessary.
Amend Data: Update inaccuracies.
Access Data: Obtain a copy of your personal data in machine-readable form.

To make a request, contact us at office@tibal.com.au.

CANCELING YOUR ACCOUNT OR DELETING YOUR DATA

If you close your account, we will delete your information within 60 days unless required by law to retain it.

COOKIES AND OTHER TECHNOLOGIES

We use cookies and analytics to enhance user experience and improve our services. You can manage cookie preferences through your browser settings.

DATA SECURITY

We use encryption and other security measures to protect your data. However, no data transmission can be guaranteed to be 100% secure. Notify us immediately at office@tibal.com.au if you suspect unauthorized access to your account.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy. Updates will be posted on this page, and the effective date will be revised. Continued use of our Services after changes implies acceptance of the updated terms.

HOW TO CONTACT US

If you have questions or complaints regarding this Privacy Policy, you can reach us by mail or email:

Tibal Paddle Company
ABN: 83 204 058 907
1 Ross Street
U 4120 Archer Hill Drive
Benowa
Queensland
Australia
Email: office@tibal.com.au
Phone: 04 49 00 69 33
Website: https://tibal.com.au